just this week
Storified by Bo Hee Kim · Fri, Sep 28 2012 15:12:17
I've been fighting with @Storify all day. Bookmarklet just won't work in Chrome, and can't get everything to appear in search. :(
@Storify Hiya! Possible bug -- used notify feature, one told me she wasn't quoted. I *think* I deleted her quoted tweet before notifying.
I have worked on the same story over and over and over again. I'm doing everything exactly the same way as I've done it before. While I'm working on it, Storify does not allow me to save. It gives me great difficulty retrieving links. When I drag a link into my story, it leaves a ghost link that can't be moved without left clicking and then deleting it one node at a time. After I finally just said screw it and hit publish. Nothing apparently happened. But then I went to my profile and voila there's my story ... or at least parts of it. Some of the links are there, in the wrong order, with none of the text I inserted in between. I have wasted hours on this. Can you please tell me what is happening and how to fix it? Yours in frustration, Lynne
I would love to see better tech support on the website. This seems like a reasonable question to have on FAQs, but I couldn't find anything so specific.
This is just an FYI… I just checked on one of the Toronto Star’s Storifys today and deleted a number of comments. Two had “shit” and “asshole” in them, another was from someone who said they didn’t like gay people, and another one attacked someone whose tweet I had pulled into the Storify. You obvious can’t see the deleted comments anymore, but this is the Storify if you’re interested. This is a good example of where it might have been good to be able to turn off commenting as the topic was so sensitive: http://storify.com/torontostar/blue-jays-yunel-escobar-fans-outraged-disappointed Thanks, Jenni
@storify One of my stories that was published yesterday morning didn't get restored correctly. Sent email & tweet earlier. Help?
@redcrew Hi Deborah, we've recovered as much as we can. Did you receive our e-mail last night?
Not completely. Story I published yesterday prior to 3pm PST is now in drafts, with 80% of content is missing. /cc @storify
@storify Just lost another story I created 15 minutes ago. Are you having problems with your database again.
Sigh. @Storify has issues again. Correct link to "Putting the Content into Content Strategy" http://bit.ly/UwJ26S #cssummit
. @Storify Reporting my 2nd problem in past 3 days. First story completely lost. For today's story, @storify gave me incorrect URL. Help.
@eaton My apologies. Hoping to chat with @Storify today about issues. Second time in three days I've had issues. One story lost!
