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Why isn't the Storify Bookmarklet working on Facebook all of a sudden?

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It's not our fault! Well, not always.

Storified by Bo Hee Kim · Fri, Sep 28 2012 12:11:25

Is the Storify Bookmarklet or Chrome Extension not working on Facebook?

We heard this morning that the Bookmarklet and Chrome Extension, particularly on Facebook.
Ryan is teaches journalism at UNC and had his students sign up for Storify and download these tools onto their browsers. When they went to test them out, the results were all over the place.
The struggle is real, y'all. #jomc491problems · sarahkhoehn
Ryan shot me an e-mail to discuss the issue. He wanted to know how exactly our tools worked on Facebook. We've never done a blog post explaining it, mostly because we didn't think anyone was interested to know. We try to keep things transparent at Storify, so I was happy to oblige.

What's going on?

The Chrome Extension and Bookmarklet scrape the Facebook page you're on (it doesn't use the API). That means that if Facebook changes their code, we usually need to tweak our tools to make them work. For example, last week Facebook changed one of its class names and our users told us the Bookmarklet stopped working on the site altogether.

So to wrap it up ...

It's not always our fault when the tools stop working on Facebook. If you're encountering errors, please let us know! We're happy to take a look and squash the bugs.

What else should you know?

Confirmed. When you Storify a post from Facebook, we bring in that raw data. That means that if the post ever is deleted or edited, your story will still have the original thing that you found newsworthy. Actually, we do the same thing with Tweets as well. 

Got other questions? E-mail info@storify.com and maybe we'll blog about it next!


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